Here's what I don't understand about people I talk to at my job. I'm there to help with medical accounts, hospital, clinics, ER, etc. I understand that it is upsetting to have bills -- I've been there. What I don't understand is they come on the phone and just spew nastiness. And then I'm supposed to help them resolve problems. Which I do but the incentive just isn't there if they've been nasty.

So tonight, it's pretty much same old same old. Dinner, clean up, read WSJ and whatever else I can. Nothing on tv for me. I would like to tune in to GBTV but we'll see if that can happen.

Tomorrow is Friday, at last. This weekend I have a hair trim and finish the October issue.

Much love,
PK the Bookeemonster